The second-hand marketplace Shoppers Share Frustration Regarding Size Updates
Shoppers are voicing their frustration after an update resulted in products showing incorrect sizing.
The second-hand shopping app has revised its size classifications for women's and children's clothes but did not contact all users about the change.
Digital Channels Backlash
Numerous buyers and vendors are posting online saying Vinted listings now show an altered size classification compared to what was initially listed as a result of the reclassification.
Vinted explained the updated approach better aligns with similar services.
They have suggested members to review their products and adjust the sizing manually when needed, causing user dissatisfaction.
Measurement Approach Modifications
Earlier, the sizing featured one number and one letter, such as S/8 or M/10.
The revised method features an alphabetical indicator and numerical range like S/UK 8-10.
In some cases, the size labels have been reassigned - for example a size L was previously a 12 but is now a UK 16-18.
Shopper Experiences
A fashion influencer, who produces content about larger sizing, said the change "makes both selling and buying harder".
"Rarely do manufacturers list XL as sizes 20-22," as the platform currently indicates.
Stephanie Gallen, located in Scotland, said garments she listed with size 14 tags were displaying on the service as larger sizing 20-22.
"If anyone [who is] size 20-22 buys them they will likely be quite upset," she stated.
Required Changes
Another shopper, based in Derby, explained she became annoyed by the change as she had to manually change the measurements for "each individual item".
"Personally, this is quite irritating, as I'm chronically ill and platform income has been essential following partial earnings loss," she stated.
Marketplace Information
The service features exceeding 100 million members, with 18 million British users.
It has become a favored option compared to resale services such as eBay and Depop.
This represents another occasion that an unexpected update to the app has proved unpopular: previously, the platform withdrew an update regarding delivery choices following member complaints.
